Refund policy

Returns

We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, unopened, in its original sealed packaging, and in the same condition as received. You must also provide your receipt or proof of purchase.

Before returning any item, you must first contact our customer support team at info@femorise.com to request return authorization. Please do not send any products back without prior approval, as unauthorized returns will not be accepted.

If your return request is approved, we will provide return instructions. Returns should be sent to:

Recipient: Bestfulfill Vanessa
Address: 405, 4th Floor, Prologis Logistics Park, Zhenxing North Road, Jianggao Town
City: Guangzhou
Province: Guangdong
Postal Code: 510000
Country: China

Items returned without prior authorization will not be accepted.