Shipping policy
Shipping Policy
Free Shipping
Femorise is pleased to offer free shipping on all orders.
Worldwide Shipping
We currently ship to most countries worldwide. Due to shipping restrictions or carrier limitations, some destinations may not be available.
If you are unsure whether we ship to your location, please contact us at info@femorise.com before placing your order.
Processing & Delivery Times
Order Processing
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Orders are processed Monday through Friday (excluding public holidays).
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Standard processing time is 1–2 business days.
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During periods of high order volume, processing may take up to 5 business days.
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You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Estimated Delivery Times
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United States & Canada: 4–12 business days
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Europe & United Kingdom: 4–12 business days
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Australia, New Zealand & Oceania: 4–12 business days
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Latin America: 9–26 business days
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Other Countries: 8–19 business days
Please note that these delivery estimates are not guaranteed and may vary due to factors outside our control, including:
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Local courier services
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Flight availability
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Weather conditions
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Customs clearance
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National holidays
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Other unforeseen logistical delays
Order Tracking
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A tracking number will be emailed once your order has shipped.
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Tracking information may take 2–5 business days to become active.
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If you experience any issues with tracking, please contact info@femorise.com.
Shipping & Fulfillment
To provide faster and more efficient delivery, orders may be fulfilled from one of our international fulfillment centers or warehouse partners, depending on product availability and destination.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by your local authorities.
These charges are the responsibility of the customer. Femorise has no control over these fees and cannot predict their amount. We recommend checking with your local customs office before placing an order.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Once an order has been placed, we cannot guarantee that shipping information can be changed before fulfillment.
Femorise is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer. If the error is on our part, we will send a replacement at no additional cost.
Lost or Missing Packages
Lost Packages
A package may be considered lost if tracking has not updated for 20 consecutive days.
If you believe your package has been lost, please contact info@femorise.com. Claims should be submitted within 30 days of the estimated delivery date.
Delivered but Not Received
If your tracking indicates that your package has been delivered but you cannot locate it:
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Check around your property and any safe delivery locations.
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Ask household members or neighbors if they accepted the package.
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Allow 1–2 business days, as some carriers mark packages as delivered before final delivery.
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Contact your local postal service or courier to file a delivery inquiry.
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If you still cannot locate your package, contact info@femorise.com, and we will do our best to assist you.
Customer Support
For any shipping-related questions, please contact:
Email: info@femorise.com
We aim to respond to all inquiries within 1–2 business days.
Policy Updates
We reserve the right to modify this Shipping Policy at any time. The latest version will always be available on our website.
By placing an order with Femorise, you acknowledge that you have read and agree to this Shipping Policy.